Leadership

Founded on the principles of integrity and strategic insight, Watermark Consulting Group has become a trusted partner for organizations seeking to navigate complex business landscapes.  We believe that true excellence is achieved through a deep understanding of our clients’ unique challenges and a relentless pursuit of sustainable growth.

Our commitment to organizational performance is reflected in every engagement.  By blending data-driven analysis with human-centric solutions, we help our clients transcend their current boundaries and achieve their most ambitious goals.  At Watermark, your success is our primary benchmark.

Richard Thomas

Founder
Managing Partner

Advises board and executive teams on high-stakes decisions that shape long-term direction.  Known for turning broad ambition into structured, executable plans.

Darrell Dean

Senior Partner
Technology

Brings a disciplined approach to modernization and platform strategy, helping organizations translate ambitious digital goals into practical, scalable systems.

Tom Helinbran

Senior Partner
Business Services

Works with growth-oriented service organizations facing margin pressure, scale challenges, or strategic repositioning.

Wendy Ulfeg

Senior Partner
Healthcare

Combines strategic insight with deep sector understanding to enable healthcare leaders to strengthen performance and enhance patient experience.

Paige Karlsen

Chief Operating Officer

Focus on operational agility and peak organizational performance across all sectors.

Jerry Roja

Chief Technical Officer

Brings practical expertise in building systems that are resilient, secure, and future-ready.

Kathryn Cotto

Executive Director
Integrated Solutions

Known for navigating complexity and aligning diverse stakeholders toward shared outcomes.

David Joseph

Director
Business Development

Builds enduring client relationships grounded in trust and long-term value while bringing thoughtful approach to growth.